One of the factors that fueled the exponential growth of the hospitality industry was the emergence
of online travel agencies (OTAs) with the advent of the Internet in the late 1990s. Today, the daily
interaction between hundreds of thousands of hotels and thousands of OTAs and other types of
travel companies worldwide (bedbanks, tour operators, travel management companies, etc.) defines
one of the most thriving and complex B2B ecosystems of the global economy. However, despite its
huge size, the way the industry handles B2B payments is still tremendously obsolete and inefficient.
But this is all about to change. Barclaycard will guide us through some of the innovations that will
redefine the B2B payments landscape in the following years.